Comprehensive Cancer Care Project

Hume

Hume Regional Integrated Cancer Service (HRICS) partnered with Ramsay Health Shepparton to strengthen supportive care within the Day Oncology Unit through the integration of a validated patient-reported measure into routine care. Using a structured healthcare redesign methodology, the project engaged consumers, clinicians, leaders and executives to co-design and implement sustainable improvements, including routine supportive care screening, referral pathways, staff education and supporting clinical processes.

The project improved identification of patient needs, increased staff confidence, strengthened multidisciplinary communication and enhanced care coordination, demonstrating how patient-reported measures can support more person-centred, comprehensive cancer care.

This project was presented at the 2026 Multinational Association of Supportive Care in Cancer (MASCC) Annual Meeting, highlighting the role of healthcare redesign in embedding patient-reported measures into routine oncology care.

Key Outputs:

    • Healthcare redesign project completed
    • Routine supportive care screening implemented within the Day Oncology Unit
    • Standard Operating Procedure, referral pathways and staff education resources developed
    • Project presented at the 2026 MASCC Annual Meeting

Key Outcomes:

    • 80% of patients had at least one supportive care concern identified
    • Physical (72%) and emotional (65%) concerns were the most commonly identified supportive care needs
    • Routine screening improved visibility of patient needs and facilitated referral discussions
    • Increased staff confidence and capability
    • Strengthened multidisciplinary communication, referral pathways and care coordination

Congratulations to the Ramsay Health Shepparton team.

For more information contact:

Rebecca McAllister – Rebecca.Mcallister@gvhealth.org.au

Monique Beecroft – Monique.Beecroft@gvhealth.org.au

 

 

Last updated: August 2026

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